Keys Beauty

Please pay attention to cancellation policy please 1. Booking & Non-Refundable Fees - All appointments require a non refundable deposit of up to 50% of the service total to secure your time slot - Deposits are applied toward your final balance at the end of your appointment -If you cancel, reschedule outside the allowed window, or do not show up, the deposit is forfeited -Deposits cannot be transferred to another date, person, or service unless approved by the stylist. 2. Cancellations & Rescheduling - Clients must cancel or reschedule at least 24-48 hours before their scheduled appointment -Cancellations made after allowed window will result in the loss of the non- refundable deposit and may require a new deposit to rebook - No call No shows clients/ will be charged up to 50-100 % of the scheduled service total and may be restricted from booking future appointments. 3. Late Arrivals -10 to 15 minute grace period is provided -Arrivals past the grace period may result in shortened services or cancellation of the appointment, and deposit will not be refunded. -Excessive lateness may require full payment before future bookings 4. Photos & Videos (Media Content ) -By booking an appointment clients acknowledge and agree that photos and / or videos may be taken before during, and after service for professional use. -Media may be used for marketing, portfolio displays, social media content, educational purposes, or promotional materials. - All content is captured respectfully and aims to highlight the stylist work. -If a client wishes to decline having their face shown, accommodations can be made upon request( hair-only shots, cropped angles, etc.) 5.Service Satisfaction - Clients are encouraged to speak up during the service if adjustments are needed. -Once service is complete , ALL SALES ARE FINAL, and no refunds are issued -Minor adjustments may be offered within 24-48 hours depending on the service and the stylist discretion. 6.Health &Safety -Clients must arrive with the required hair condition (clean, detangled, product-free based on my policy) - If hair is not prepared as required, additional fees may apply or the appointment may need to be rescheduled, resulting in forfeited of deposit. - Anyone feeling unwell must notify the stylist as soon as possible to discuss options. 7.Payment Terms -Remaining balance are due at the end of appointment, before leaving the salon. -Accepted payment beginning Jan 1,2026(Zelle , Chime, Cash, or pay through the app !!!! - Chargebacks or payment disputes will result in automatic banning from future bookings. -KeysBeauty